All Systems Operational

About This Site

We continuously monitor the status of Monzo and all related services. If there are any interruptions in service, a note will be posted here.

πŸ“± Monzo App Operational
πŸ’³ Card Payments Operational
πŸ’° Topups ? Operational
πŸ’Έ Send Money ? Operational
πŸ”— Public API ? Operational
πŸ’ Live Chat ? Operational
πŸ“¨ SMS Outbound ? Operational
πŸ“¨ SMS Outbound Delivery ? Operational
πŸ“¬ Email Delivery ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Monzo Core Platform Uptime
Fetching
Mean API Response Time ?
Fetching
Past Incidents
May 27, 2017

No incidents reported today.

May 26, 2017
Resolved - This incident has been resolved.
May 26, 06:56 UTC
Identified - Some POS payments made on May 24th and 25th are being "settled" with a "delayed" transaction. Your transaction feed may suggest you're being charged twice for certain purchases. Please rest assured it's not the case - The original "authorisation" of payment will drop off within a few hours. Sorry about the inconvenience.
May 26, 04:59 UTC
May 25, 2017

No incidents reported.

May 24, 2017

No incidents reported.

May 23, 2017

No incidents reported.

May 22, 2017
Resolved - This incident has been resolved.
May 22, 13:15 UTC
Investigating - We’re experiencing problems and top ups and sending money are not working. We’re working hard to fix it as soon as we can and will continue to post updates.
May 22, 13:12 UTC
May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.