Identified - Chat support for customers who haven’t upgraded their accounts yet is limited outside the hours of 9am - 6pm.

To upgrade in less than 5 minutes, tap the banner at the bottom of your feed.

Of course, if your message is urgent, please let us know and we’ll aim to reply as soon as possible ❤️
Dec 13, 18:12 UTC

About This Site

We continuously monitor the status of Monzo and all related services. If there are any interruptions in service, a note will be posted here.

📱 Monzo App   Operational
💳 Card Payments   Operational
💰 Topups   ? Operational
💸 Send Money   ? Operational
🔗 Public API   ? Operational
💁 Live Chat   ? Degraded Performance
📨 SMS Outbound   ? Operational
📨 SMS Outbound Delivery   ? Operational
📬 Email Delivery   ? Operational
Intercom Intercom APIs   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Monzo Core Platform Uptime
Fetching
Past Incidents
Feb 18, 2018

No incidents reported today.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018

No incidents reported.

Feb 8, 2018

No incidents reported.

Feb 7, 2018

No incidents reported.

Feb 6, 2018

No incidents reported.

Feb 5, 2018

No incidents reported.

Feb 4, 2018

No incidents reported.