Monzo Status

All Systems Operational

About This Site

We continuously monitor the status of Monzo and all related services. If there are any interruptions in service, a note will be posted here.

📱 Monzo App Operational

💳 Card Payments Operational

💰 Topups Operational

💸 Send Money Operational

🔗 Public API Operational

💁 Live Chat Operational

📨 SMS Outbound Operational

📨 SMS Outbound Delivery Operational

📬 Email Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Monzo Core Platform Uptime

Fetching

Past Incidents

Jul 28, 2017

No incidents reported today.

Jul 27, 2017

Your balance may be temporarily out of date

Resolved - Your app should be working normally now 🚀 We're really sorry for the inconvenience this has caused.
Jul 27, 09:09 UTC

Investigating - We’re experiencing problems, and you may have difficulty using the app ⚡️ Your card will continue to work, but you will not see updates in the app until things are fixed. We’re working hard to fix things, and we’ll continue to post updates. Sorry!
Jul 27, 09:04 UTC

Jul 26, 2017

No incidents reported.

Jul 25, 2017

No incidents reported.

Jul 24, 2017

No incidents reported.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017

No incidents reported.

Jul 17, 2017

No incidents reported.

Jul 16, 2017

We're back up but may take longer to respond

Resolved - Your card should be working as normal now. Thanks again for your continued patience and understanding. ❤️
Jul 16, 08:48 UTC

Update - Cards should now be working again 🚀 We'll continue to keep a close eye on things.

We're really sorry 😣, but it may take longer to reply right now as we're short-staffed. If your query isn't urgent, we'd suggest double checking our in-app FAQ and our community forum for an answer there, or getting in touch with us at a later time. We really appreciate your patience. 🙏
Jul 15, 18:51 UTC

Monitoring - Cards should now be working again 🚀 We'll continue to keep a close eye on things. Thanks for bearing with us ❤️
Jul 15, 17:52 UTC

Investigating - We’re experiencing problems and card payments, top ups, and sending money are not working. We’re working hard to fix it as soon as we can, and will continue to post updates.
Jul 15, 17:29 UTC

Jul 14, 2017

Response times currently long

Resolved - This incident has been resolved.
Jul 14, 01:23 UTC

Identified - We're really sorry 😣, but it may take us a few hours to reply right now as we're short-staffed. If your query isn't urgent, we'd suggest double checking our in-app FAQ and our community forum for an answer there, or getting in touch with us at a later time. We really appreciate your patience. 🙏
Jul 13, 18:29 UTC